New Delhi, March 9, 2018: Airports Authority of India’s persistent efforts in improving passenger conveniences and offering world-class services have resulted in six of its airports being adjudged as amongst the best in the world.
Lucknow, Indore, Ahmedabad, Chennai, Kolkata and Pune airports of AAI have been adjudged winners in various categories of the recently released winners’ list of Airport Service Quality (ASQ) Awards 2017 of Airport Council International (ACI).
It is for the first time that so many of AAI airports have bagged top positions in the coveted list according to uniindia.
According to ACI, this year saw an unprecedented sixteen airports across the world became the first time winners, challenging best-in-class airports in the delivery of top-quality customer service.
This phenomenon reflects the increasingly competitive airport industry operating environment, where continuous service improvement is a key ingredient in business performance.