Kolkata, July 17, 2018: Kolkata airport has found an out-of-the-box solution to the problem of boorish behaviour by staff manning its parking fee collection plaza at the exit gate. It has just replaced the men with an all-women force during the day shift. And the move, if the first few days of this unique gender experiment are anything to go by, has worked wonders.
The decision to replace men with women followed the arrest of five male toll staffers earlier this year. Parking fee collection had to be suspended for several weeks following allegations that the staff resorted to extortion and involved passengers in brawls. “The ‘goons’ in the guise of parking fee staff gave a bad name to the airport and the city,” lawyer and activist Subhas Datta, who had a run-in with one of them last year and filed a police complaint, said according to aviationindia.net.
Airport officials also blamed drivers’ reluctance to pay the parking fee of Rs 100 for the regular fights but admitted that there were problems.