Mumbai, September 08, 2023: Vietjet, Vietnam’s leading new-age carrier has achieved remarkable success in the aviation industry, receiving prestigious international recognition. The airline’s dedication to providing exceptional customer service has been recognised with the title of “Asia’s Leading Airline for Customer Experience 2023” at the 30th Annual World Travel Awards.
The World Travel Awards (WTA) was established in 1993 and hailed globally to acknowledge, reward, and celebrate excellence across all key sectors of the travel, tourism, and hospitality industries. Graham Cooke, Founder of World Travel Awards, said: “As a rapidly growing airline, Vietjet has carved out a distinct position for itself in a competitive aviation market.”
“With its focus on convenience, attractive marketing campaigns to benefit its customers, powered by innovation and creativity, Vietjet has gained reputation for enhancing the overall passenger travel experience. Having flown on many Vietjet flights, I can personally attest to the excellent service and delicious in-flight catering – a well-deserved win,” said Graham.
Vietjet’s recognition at WTA comes after the airline was honored with prestigious international awards from renowned organizations such as Skytrax, World Business Outlook, and AirlineRatings.
Recently, Vietjet has gained favour since it offers all domestic and international passengers with the complimentary SkyCare travel insurance package, offering comprehensive coverage benefits worth up to VND100 million (nearly US$4,200). The carrier has also introduced a premium Business class service on wide-body aircraft, featuring comfy flat-bed seats, along with exceptional culinary experiences throughout the flight. With roughly nine million subscribers, the recently formed SkyJoy loyalty programme has also grown in popularity.
Furthermore, Vietjet offers a range of affordable fare options and additional services such as the “Fly Now – Pay Later” program, travel credit cards, and enticing promotions for various destinations in Vietnam and Australia, India, Indonesia, Kazakhstan, Japan, South Korea, Taiwan, Hong Kong, Thailand, and many more.
Vietjet Chief Operating Officer Michael Hickey said: “Winning this recognition is another milestone to Vietjet as the airline expands its international operation footprint. Our sincere gratitude goes to the beloved customers for their trust, companionship, and support throughout the journey to this winning. As an innovative carrier, Vietjet is committed to making continuous efforts, offering more enjoyable travel experience to customers by catering different demands with exceptional utilities.”
Vietjet, the largest airline in India in terms of number of flights connecting to Vietnam, aims to bridge the gap by opening further opportunities to travel easily between the two countries’ leading economic and cultural central; additionally promoting the development of economic relations and cultural exchanges between the two countries.
Vietjet currently has 32 return flights servicing India each week from Ahmedabad, Delhi, Mumbai and Kochi to Hanoi and Ho Chi Minh City. From November, Vietjet is expected to launch a new route to Tiruchirappalli and plans to have an initial frequency of three return flights per week, in order to meet rising demand from travellers in both countries.
Whether your motive for traveling is business or leisure Vietjet Air has fares starting from just ₹5,555 (Taxes & Fees included); combined with world-class hospitality on board Vietjet will surely make your travel experience a memorable one.
Corporate Comm India (CCI Newswire)
