Munich, June 13, 2025: Worldwide Flight Services (WFS), a member of the SATS Group,
has been named Global Air Cargo Handling Agent of the Year at the 2025 Air Cargo
Week World Air Cargo Awards, held during Air Cargo Europe in Munich.
This prestigious award recognises WFS’s outstanding performance in operational efficiency,
innovation, safety and customer service. It sets a global benchmark for excellence in air
cargo handling.
John Batten, CEO of Gateway Services for EMEAA, SATS Ltd, said, “We are honoured
to receive this award, which reflects the dedication and excellence of our teams across the
SATS Group network. It affirms our commitment to delivering secure, efficient, and
technology-driven cargo operations for our airline and freight forwarding partners
worldwide.”
WFS was recognised for consistently exceeding the industry’s highest performance
standards in operational efficiency, innovation, safety, customer service, and infrastructure
and facilities. Key highlights:
- WFS, together with parent company SATS, handles over 9 million tonnes of cargo
annually across more than 215 locations in 27 countries. Committed to enhancing speed
and performance at every station to improve customer satisfaction, the Group is
deepening collaboration with freight forwarders and e-commerce operators to further
streamline operations and deliver greater speed and cost efficiency, fostering more
integrated, agile, and customer-centric cargo handling solutions. - The Group is committed to fostering a robust Health, Safety, Security and Environmental
culture that prioritises operational effectiveness, performance excellence, and care for
our people, partners, industry, and the environment. It continuously strengthens this
culture by enhancing proactive risk identification, deepening leadership engagement,
and building staff competency—ensuring a safe, secure, and sustainable environment
across its global network. - SATS Group continues to strengthen its relationships with key customers, many
extending partnerships that span over two decades. To further enhance service quality,
WFS has developed a Service Delivery group which works directly with its customers to
improve performance throughout the process.
“This award is a proud milestone for WFS and the broader SATS Group,” said Kerry Mok,
President and Chief Executive Officer, SATS Ltd. “It validates our vision of building a
truly global logistics network by combining scale with agility, innovation with execution, and
global reach with local depth. We are committed to working with customers and partners to
create smarter, faster, and more resilient air cargo solutions that power global trade.”
Corporate Comm India (CCI Newswire)
